Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple Developer ID, and everything associated with it, and I have no recourse. Can you help? Email paris AT paris.id.au (and read on for the details). ❤️
Update 14 December 2025: Someone from Executive Relations at Apple says they’re looking into it.
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Also if you don’t have your
datedata under your control, you are at the mercy of some company.But Google or Amazon isn’t better. I feel like people aren’t informed enough of these cases at all.
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I just wanted to say that switching to another big company isn’t solution. And even though they do not have such huge proportion of hardware devices, many people use Google or Amazon (or similar) to sign into many services or devices like security cameras, smart locks. And this really huge problem, when one company could lock you out of everything for no real reason. It should be much more regulated.
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I have an apple iphone but I back my photos up with Immich and passwords with firefox, Spotify instead of Apple music, Telegram, etc and I’m essentially isolated from the Apple ecosystem, if they lock me out of my account I lose pretty much nothing except the value of the phone