Can I just rant a little to you all?

I’ve tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can’t seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links… They get angry, and then ragequit their attempt in a huff saying how it’s too fucking complicated and it will never take off because it’s so hard.

Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.

It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying “here, I can’t figure this out”. When in reality all she had to do was press the fucking big red button…

I’m just so frustrated with people’s complete lack of ability to help themselves.

  • trynn@kbin.social
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    1 year ago

    I can only assume that the people having trouble understanding kbin/lemmy are either relatively young, or relatively inexperienced with technology. Basically those people whose online experience really only started in the era of Reddit/Facebook/Twitter/etc. Those of us who were online in the early 2000s are familiar with web forums. Kbin Magazines/Lemmy Communities are basically just web forums that can be interacted with from any kbin or Lemmy instance that’s federated. Those of us who are even older and were online in the 90s (or earlier) are familiar with Usenet. Kbin Magazines/Lemmy Communities are basically Usenet newsgroups, with the particular instance you’re on essentially the same as your Usenet provider. Or for the really old folks like me, instances are like BBSes that are connected to each other with FidoNet.

    It reminds me of people who get confused getting on Discord for the first time, when it’s really just a modern incarnation of chat-rooms or IRC. None of these ideas are new, and people were able to figure out these core concepts decades ago.

  • Zednix@lemmy.ca
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    1 year ago

    It is confusing. Simple as. I have an account on lemmy dot ca, but I don’t understand how to view or participate in kbin content so I just don’t

    • sdcSpade@kbin.social
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      1 year ago

      The funny part is, you’re viewing and participating in kbin content right here. This is a thread posted to kbin. My reply will look to you as if it was made in lemmy, but it’s not. I have a kbin account, and that’s the magic at work.

      • crib@kbin.social
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        1 year ago

        The best analogy I heard so far is email; everyone gets that you can send an email from gmail to outlook. We are just not used to that websites can interconnect with each other but give it some time and it will be second nature to people

        • MudMan@kbin.social
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          1 year ago

          Please stop with the email analogy. It really doesn’t help with anything. You send emails to an email address, people don’t think of the back end of that process at all and can’t make an analogy to social media where posts just… go out into the ether.

          The only reason this is confusing is that tech-heads in these services can’t shut up about federation despite federation being largely irrelevant to the experience. The fact that the poster above didn’t even notice that the interaction is happening cross-service but still was confused about how to interact cross-service tells you that the way to help people get over how “hard” understanding federation is would be to shut up about it.

          I mean, that won’t help with people not being willing to just make an account on a place at all, but yeah, everybody is so pleased about the interoperability thing that they make the day-to-day use of federated services seem a lot more convoluted than it is in practice.

          • Nadya@kbin.social
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            1 year ago

            I actually agree. Nobody explains DNS to people trying to understand how mail works. They don’t need to understand MX records, SPF records, DMARC, DKIM, or anything. All they need to know is sign up and how to use the To: field to start sending emails. Hell - you don’t even need to and probably don’t want to explain the purpose of the CC or BCC fields at this point either.

            If a user is trying to actually understand the underlying technology then the email analogy can be a first introduction. But if someone is technical enough to be trying to learn it’s better to just teach them about ActivityPub.

  • Shortcake@kbin.social
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    1 year ago

    Do you want those people who can’t even make an account here anyway? Lol
    In all seriousness, SSO is a thing and maybe the devs are already looking into it. Google, Facebook. Git, and more all have ways to sign in to services for you. I wouldn’t vote to use them given the ideals of why people are moving to these platforms, but if someone wants to use their apple account to sign in here and that makes it easy for them. I’d be happy for it’s implementation.

    • McBinary@kbin.socialOP
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      1 year ago

      I guess that is the silver-lining, we can weed out people that wouldn’t be able to contribute anyway. It’s just maddening that there are even people like that out there. I kind of gave up on helping people bridge the gap from reddit to here.

      • Shortcake@kbin.social
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        1 year ago

        I think the basics of posting a few links and then leaving it at that is good enough. Eventually it will get easier and we will get more users, best to not overload the servers now anyway

  • 14th_cylon@lemm.ee
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    1 year ago

    Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it

    you must be kidding. there is no reason to think about that?

    to find communities/magazines you have to use some 3rd party tools (you may be lucky and see something in the “all” feed, but that is not guaranteed), then when you find it, you can’t just click subscribe, you have to grab the url, go back to another tab where you are logged into your instance and subscribe by manually constructing the url, or pasting the url somewhere (maybe, haven’t tried that way).

    don’t take me wrong, i am fan of open source, which is why i am here, but if you don’t see how this is complicated for average non-tech-savy user, then i am not sure what to tell you.

    • Otome-chan@kbin.social
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      1 year ago

      I don’t see how it’s hard for a non-tech-savvy user to use. The actual usage is near-identical to reddit. Pretty much the only hurdle in that regard is trying to subscribe to magazines on other instances that haven’t been synced yet. Other than that? It works the same as reddit. If you think kbin is too hard, how tf were you using reddit?