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The federal government has introduced new guidelines for employees who want to use artificial intelligence tools like ChatGPT on the job to ensure the technology is being used responsibly, says Treasury Board President Anita Anand.

Anand said the guidelines, which complement the existing directive to government departments on artificial intelligence, provide preliminary guidance to employees and will be updated as needed.

While the Treasury Board’s guidelines for generative AI recommend that federal institutions explore ways to use these tools, it also warns of risks — including cybersecurity threats, bias, violations of privacy and inaccurate information.

The guidelines define generative AI as technology that “produces content such as text, audio, code, videos and images” for things like chatbots, e-mails, briefing notes, research or programming.

If a department uses generative AI to respond to a citizen, answer questions via a chatbot, create a document or make a decision, it should be transparent about using the technology, the guidelines say.

Chris Aylward, president of the Public Service Alliance of Canada (PSAC), said unions and workers should be consulted when the government wants to start using artificial intelligence tools or systems.

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