Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

  • dai@lemmy.world
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    1 year ago

    My pixel had issues with the screen (p7p) contacted google, within a couple of days I had an advance replacement device in my hands and a return label for the faulty device.

    My watch is giving me issues currently so I’m planning on hitting up support about that too, as it’s not within what I expected from the watch (won’t connect via bt after a month or so, requiring a factory reset).

    In AUS we have great consumer protections, if my watch continues on the way it is currently I’ll be returning it for a full refund.

    • JoeBigelow@lemmy.ca
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      1 year ago

      I love being in Maine and quietly mentioning our Implied Warranty and willingness to contact the Secretary of State about a faulty product. I’ve had success multiple times and only needed to write the Secretary office once.