drops in at local pharmacy

“I’m running out of my meds, can you refill them?”

“Sorry, you have to come closer to refill-day, so come back Saturday.”

“Okay, I’ll come back then.”

“Okay, it’s Saturday, here to refill my meds.”

“… yeah, you’re out of refills. We’ll have to talk to your doctor.”

“… but it’s the weekend?”

“Oh, we’ll sort it out on Monday.”

“Okay, it’s Monday, can you get in touch with my doc?”

“Sure! We’ll fax that. Come back tomorrow and we’ll have it sorted out.”

“No, I’m on my last pill, it has to be refilled today.”

“You know you’re supposed to give us 48 hours notice, right?”

ಠ_ಠ

“Yes, I know. I tried.”

“Okay, we’ll fax them now. Come back this evening.”

“Okay.”

calls towards the end of the work day

“Hi, are my meds in yet?”

“What? We don’t have any meds for you on file.”

“No, my doctor faxed something?”

“No they didn’t.”

calls doctor

“We definitely faxed them. We’ll fax them again.”

phones pharmacy back

“Hi, are my meds in yet?”

“What? We don’t have any meds for you on file.”

“Can you check if you got faxed anything about my meds?”

“Oh, yes, we see that now, we got a fax. Can you come in Wednesday to pick them up?”

“No, I’m on my last pill.”

sigh on phone

“You know you’re supposed to give us 48 hours notice, right?”

“I tried.”

“Okay, we’ll get that ready for you, please hold.”

“Sorry, we’re all out of those. They’ve been all out for a while. It’s on back-order, everybody’s out.”

stifles why-am-I-just-hearing-about-this-now-screaming-rage

“Uh, what do I do? I’m on my last pill.”

“Okay, we’ve got a one week supply to give you. Can you come tomorrow?”

“I can come now.”

“But we’re closing in 15 minutes.”

“I’m out walking the dog. I’m literally at your door.”

“… Okay.”

gets my one week supply

“Thanks. What do I do for next week? Will there be more then?”

“Oh no, it’s really out-of-stock. But the half-dose pills aren’t. We’ve got those, so you can just double-them. Call your doc and we’ll get that sorted.”

“Great.”

frustrated and needing to get back to my life, I give it a few days. Bad mistake.

calling dr office

“Hi, they’re out of my meds everywhere, can I get prescribed the halfsies instead?”

“Uh, your doctor has been prescribing those to a lot of people and nobody’s complained yet.”

“Well the pharmacy disagrees.”

“The pharmacy is allowed to give you the halfsies sans scrip if they’re out of the regular dose.”

“I did not know that. Do they know that?”

“Whatever. They obviously don’t want to without a scrip. Doc will be in tomorrow, we’ll sort it out.”

Calls pharmacy next day afternoon.

“So d’you have my meds?”

“What? We don’t have any meds for you on file.”

“No, I mean my doctor said they’d fax today.”

“Yeah, they didn’t. For what?”

“The halfsies. They also said you can do the substitution yourself when you’re out-of-stock on something.”

“Yeah, we can’t do that, they’re wrong.”

“Fine. Okay, I’ll call my doctor again about sending the fax.”

calls doctor

“Did you send them that fax?”

“We sent them the fax again. We’ll send it again again.”

“Great, thanks.”

at this point life intervenes, and I still have one pill for tomorrow morning - so wait until next day to call

“Hi, do you have my halfsies?”

“We can have them for you day after tomorrow.”

“Day after tomorrow!? … Sorry for raising my voice but I’m on my last pill, what happened?”

“Well, they’re not in stock.”

“What.”

“But you can get them from other pharmacies.”

“I was told they were in stock here.”

“They’re not.”

“Fine. I’ll call around.”

thinks angrily about the last time this happened and scrip was lost in limbo between two pharmacies and had to get re-prescribed

Calls Other Pharmacy. On hold for 30 minutes.

“Hi, do you have these meds?”

“What? No, nobody has them.”

“I mean the halfsies.”

“Oh! Let me check.”

on hold even longer

“Yep, we’ve got them. We’ll call your pharmacy and get the scrip transferred.”

“Great!”

gives this an hour to work out, calls my pharmacy

“Hi! Are my drugs transferred to Other Pharmacy?”

“We’re just putting the scrip on hold and doing the paperwork, we’ll get it sent to them in five, then call them.”

“Great! I’ll give them 20.”

15 minutes later, call Other Pharmacy anticipating being stuck on hold for a long time.

phone picks up quickly! Yay!

“Hi! Have they transferred my scrip?”

“Let me check.”

“Nope, they haven’t. I’ll give them a call right away. Can you call back in half an hour?”

“Okay.”

(; ̄д ̄)

STAY TUNED FOR THE EXCITING CONCLUSION!

  • Okokimup@lemmy.world
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    1 year ago

    I have been through this multiple times with various meds. If I could get off them all, I would. Alas, thyroid malfunction is permanent.

    • cheese_greater@lemmy.world
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      1 year ago

      It doesn’t have to be like this though. People have to stop thinking their pharmacies can treat them like their removed. It doesn’t matter how tightly controlled stims are, mine arrive like clockwork and zero fuss on my part. They stress out more about what I need/want + getting them to me and getting to put it thru insurance and get paid $s

    • Tangent5280@lemmy.world
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      1 year ago

      what do you mean thyroid malfunction is permanent? thyroid malfunction you got as a side effect of the drugs you are taking?

      • Okokimup@lemmy.world
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        1 year ago

        No, I just mean I have an underactive thyroid, and I’m stuck taking medication for it the rest of my life. As opposed to some of the other meds I take that I could conceivably stop under the right circumstances.