They already have a confirmation box when you try to change the extension
I think you overestimate the average users willingness to read anything. Only thing they know is how to removed about things not working even when they were told exactly why it’s not working/what they did (wrong)
Classic ticket.
“It’s broken, it doesn’t work”,
“what happened?”,
“I ran it like the instructions said, and it didn’t do anything”,
“was there an error message?”,
“I don’t know. Something popped up, but it was in the way so I closed it”,
“Do it again, don’t close the error message, and tell me what it says”
I think you overestimate the average users willingness to read anything. Only thing they know is how to removed about things not working even when they were told exactly why it’s not working/what they did (wrong)
Classic ticket.
“It’s broken, it doesn’t work”,
“what happened?”,
“I ran it like the instructions said, and it didn’t do anything”,
“was there an error message?”,
“I don’t know. Something popped up, but it was in the way so I closed it”,
“Do it again, don’t close the error message, and tell me what it says”
Or my mom.
Me: Don’t just click OK without reading the message first.
Mom: Don’t click OK. Got it.