ForgottenFlux@lemmy.world to Technology@lemmy.worldEnglish · 5 months agoWells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard activity simulationwww.tomshardware.comexternal-linkmessage-square260fedilinkarrow-up1826arrow-down112
arrow-up1814arrow-down1external-linkWells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard activity simulationwww.tomshardware.comForgottenFlux@lemmy.world to Technology@lemmy.worldEnglish · 5 months agomessage-square260fedilink
minus-squarechiliedogg@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down1·5 months agoFrankly - it’s a lot harder to quantify. “Time at desk” is easy to track. Response times to tickets are much more variable and difficult to measure.
Frankly - it’s a lot harder to quantify. “Time at desk” is easy to track. Response times to tickets are much more variable and difficult to measure.