• Sonos’s botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
  • Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
  • Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.
  • ryan213@lemmy.ca
    link
    fedilink
    English
    arrow-up
    36
    arrow-down
    1
    ·
    3 months ago

    It’s happening at my company too. Just waiting for my severance pay. Lol