Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft… WTF?! Another example of why I’m becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

    • PDFuego@lemmy.worldEnglish
      172·
      1 year ago

      We may also close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account.
      If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.

      • mammut@lemmy.worldEnglish
        161·
        1 year ago

        I guess the question is how long is “long-term”? It would probably be okay if they’re talking 100 years. I’m assuming these accounts are non-transferrable, just like accounts on Steam and other services, so it would usually be safe to delete a 100 year old account, as the original owner is likely dead by that point. It’s pretty unlikely they mean 100 years, though…

        Also, I absolutely hate that accounts aren’t transferrable. As far as these digital services are concerned, you’re not even allowed to leave your games to your children!

        • CmdrShepard@lemmy.oneEnglish
          5·
          1 year ago

          I doubt the term is 100 years since people are getting notified about it now and Ubisoft isn’t that old. Either way I don’t see how this is anything more than a cash grab. What does it cost them to store 1KB of account information?

    • Wondrous_Fairy@lemmy.worldEnglish
      3·
      1 year ago

      That’s expressed weaselly as fuck “We don’t normally do it on Tuesdays, but if WE FEEL LIKE IT, we might do it to you, but we’ll notify you first!”

      Fuck you Ubisoft with a rusty rake dipped in radioactive acid. You remove my products, I’m requesting a chargeback via my credit card provider despite them being close to ten years old old. JUST FOR THE FUCK OF IT. Because you know what? If you’re burning the bridge, I’m burning it extra hard. And yeah, if they get hit with enough of those chargebacks in a short amount of time, it’s going to trip fraud activity with the CC providers and that … oooh that’s not going to be fun at all. Not even a little bit.