For me it was always Microsoft support service. With a very bad accent some guy told me I have a virus and just have to look how many entries are in my event log for proof.
As I didn’t immediately ended conversation to see where it goes, I was handed to another support guy who told me I have to download their expensive anti-virus tool and need to pay by credit card.
Somehow I was kicked out of the line without warning as I was probably considered too stupid to follow their orders.
At least I kept two of them busy for about 20 minutes so they couldn’t scam other people at the same time.
I got one of those calls when I got in the car to go home from work. Since I’d be bored I kept him on the line, pretending I was a really old guy who had to walk to get to the computer and boot it up slowly. Strung him along for about fifteen minutes before traffic eased up and I had to focus more on driving.
When I told him I was bullshitting him he swore at me and hung up.
It depends on overtime payment and team building measures like always. And as it’s already illegal why not a threat or two to increase performance. Not layoff level, but concrete shoes level.
That doesn’t really make sense if you think about it though. You are making the scam less profitable to run. Even if the scammers work overtime to make up for wasted time, at the end of the day someone is paying them to be on the phone.
For me it was always Microsoft support service. With a very bad accent some guy told me I have a virus and just have to look how many entries are in my event log for proof.
As I didn’t immediately ended conversation to see where it goes, I was handed to another support guy who told me I have to download their expensive anti-virus tool and need to pay by credit card.
Somehow I was kicked out of the line without warning as I was probably considered too stupid to follow their orders.
At least I kept two of them busy for about 20 minutes so they couldn’t scam other people at the same time.
I got one of those calls when I got in the car to go home from work. Since I’d be bored I kept him on the line, pretending I was a really old guy who had to walk to get to the computer and boot it up slowly. Strung him along for about fifteen minutes before traffic eased up and I had to focus more on driving.
When I told him I was bullshitting him he swore at me and hung up.
They will scam other people anyway, just 20 minutes later.
Do the scammers really decide to work more hours to make up for people wasting their time?
It depends on overtime payment and team building measures like always. And as it’s already illegal why not a threat or two to increase performance. Not layoff level, but concrete shoes level.
By wasting a scammer’s time you are not preventing people from being scammed, you are just delaying that moment.
That doesn’t really make sense if you think about it though. You are making the scam less profitable to run. Even if the scammers work overtime to make up for wasted time, at the end of the day someone is paying them to be on the phone.