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If I remember correctly, the community and customers asked if the LTT backpack, with its premium price tag, could have a lifetime warranty similar to other backpack products. The response from LTT was “No,” and the reasoning behind that answer didn’t really convince people.
I remember Linus saying something to the effect that he didn’t want to put any potential future burden on the LTT business, or his family (I believe Linus’ wife is also a stakeholder in the business) in the event he was not around.
My hot take, I got the sense that Linus believed in the backpack as a good product, but didn’t want to lock himself into supporting it for a long time.
pretty sure that’s inaccurate, the main reason for his knee jerk reaction (that he acknowledged was stupid) was that he knows that those warranties are basically useless, it only matters whether the company behind it actually wants to uphold it or not, he said he wants to uphold the warranty so what’s written in the warranty doesn’t really matter, hence the trust me bro warranty.
If I remember correctly, the community and customers asked if the LTT backpack, with its premium price tag, could have a lifetime warranty similar to other backpack products. The response from LTT was “No,” and the reasoning behind that answer didn’t really convince people.
I remember Linus saying something to the effect that he didn’t want to put any potential future burden on the LTT business, or his family (I believe Linus’ wife is also a stakeholder in the business) in the event he was not around.
My hot take, I got the sense that Linus believed in the backpack as a good product, but didn’t want to lock himself into supporting it for a long time.
pretty sure that’s inaccurate, the main reason for his knee jerk reaction (that he acknowledged was stupid) was that he knows that those warranties are basically useless, it only matters whether the company behind it actually wants to uphold it or not, he said he wants to uphold the warranty so what’s written in the warranty doesn’t really matter, hence the trust me bro warranty.