The complaint says DoorDash drivers began waiting to batch multiple orders together after gaining virtual visibility into kitchen systems, allowing them to see when pizzas would come out of the oven.
Instead of immediately leaving with a completed order, the suit claims drivers waited “up to fifteen (15) minutes” for additional deliveries, increasing the time between when a pizza is removed from the oven rack and when it leaves the building to be delivered. That delay slowed deliveries, disappointed customers, and caused a sharp drop in sales, the suit says.
The lawsuit also alleges Dashers could see tip amounts and whether orders were cash payments, making some drivers less likely to accept certain deliveries.
Pizza hut should be a fucking textbook case study on how to run a much-beloved brand into the ground.
Quiznos might be slightly worse- they were in financial trouble so their brilliant solution was let’s fuck over our franchisees. I’ll give you 3 guesses how that worked out, but you’ll only need one.
Yeah, Pizza Hut used to be the gold standard for Pizza. Sometimes we couldn’t afford it and we’d have to get another brand, but we’d pine for the pizza hut we wished we had.
I had friends whose parents would always order a Pizza Hut pizza every single Friday. Never missed a Friday.
It was so fun to go to the restaurant too. It smelled so friggin’ good in there and those pan pizzas we’re just absolutely perfect fresh served to your table. I think they used to put butter on the crust. It was all dark in there and they had those red candles; almost seemed like a sacred place. lol
Now they’re so terrible. All the chain Pizza places have weird cheese that tastes like shit and all the toppings seem like they’re just fake, like you’re eating plastic or something. Gross.
All food is terrible now? That’s because Sysco food has monopolized the food service supply chain. It is also why school lunches are terrible.
However, if the US had the balls to eminent domain and take over, we could revolutionize the food in america.
Yeah I miss the Pizza Hut restaurants. There was some kind of fat or oil on the dough that got all crispy and good in the pan… their pizza was just flat out better than most competition.
I wish someone with some vision would buy Pizza Hut or Quiznos and bring them back to their former glory. I think there’s a market for it.
I used to love going to Quiznos. Never see them anymore hah.
Me, too. Used to be 4,700 locations, now down to about 150, apparently.
Apparently if you screw the franchisees and make it impossible for them to make any money, they stop being franchisees and close their stores.
Unfortunately, this outcome could not have been predicted ahead of time.