@thermia@sk.girlthi.ng 🔗 https://sk.girlthi.ng/notes/a2nkps7px6f10jlf
everyone says iOS is easy to use until this UI walks through the door:
/lh, thermia also uses an iphone
everyone says iOS is easy to use until this UI walks through the door:
/lh, thermia also uses an iphone
Can people not read?
Understanding what a button does does not equal good ui design though
Exactly, the icons should be self explanatory or at least follow a consistent logic that is supplemented by the labels.
The first and third icon both show the action for the current call on the left and the incoming call on the right, but the decline button throws that out the window. It should be the opposite of the 1st button, with green on the left and red on the right, to indicate that you’re staying on the current call and rejecting the incoming one.
I see your reasoning here, but if I get a call I don’t want - whether or not I’m in another call already - I’m gonna find and click the big red “fuck off” button ASAP. IMO this is the most time-sensitive (and kinda default) operation, so it should have the larger and visibly different button
You could make it big and still in the middle, but keep the pattern the same like the person suggests
It should be a play button in the back left (opposite of the pause), and the bigger hang up button as shown.
As it is, the dismiss button looks exactly the same as the end call button does in an uninterrupted call, and without reading the labels, there’s a very real confusion that it will end the current call, just like that button normally would.
That pattern would be wrong though, as the green phone icon means answer the call.
The left button has 2 icons as it performs 2 actions:
The right button has 2 icons as it performs 2 actions:
The middle button therefore only needs 1 icon:
The middle button is currently ambiguous, as it is the same signal for hanging up (horizontal phone). When i have seen that (rarely have i ever), i have not wanted to hang up on the existing call, so i haven’t pressed it.
It is and it isn’t. Currently, even on a single call, it is both the decline button and the hang up/end call button. People on iPhones are used to this as it is how it has worked forever.
When a call comes in while you’re on a call, the screen is essentially the “new incoming call” screen - it shows the incoming callers ID, and has the ability to answer with actions performed on your current call, and to decline the call. It follows the existing pattern and behaviour. It also says “decline call” underneath it, to get rid of any ambiguity.
I honestly don’t see a better, more clear way of doing this ui. You would rarely want to do an “end current call, and decline incoming call”, so having 2 red phone icons wouldn’t make sense. There’s never been an icon to “continue call” so adding one just for this situation would be more confusing.
I like the idea of following the pattern by having the smaller green phone circle behind the red hang up circle, indicating that the call you’re on stays open.
Just because people are used to it doesn’t mean it’s good design, but also thankfully it is not my job to design an alternative.
That makes no sense. The middle button is fine as it is because it’s just to decline the incoming call and leave everything else as is. The other 2 buttons perform 2 actions, hence 2 icons on each.
The decline button is visually inconsistent with the design of the other two buttons, which show how both the current and incoming call are each affected.
The decline button is also in the same position as the end call button normally would be and uses the same icon, which invites further confusion especially for the less technically competent.
Differentiating the design of the decline button to be visually distinct from the end call button and align with the design language of the other two buttons would improve the user experience in this situation.
The decline button only performs one action, which is why it only has one icon.
It is visually consistent with the incoming call screen that every iPhone user knows. When you are on a call and another call comes in, you get the incoming call screen - not the existing call screen, which has completely different buttons like the number pad and speaker phone etc.
I think that’s where the confusion is coming from for most people - they don’t use iPhones and they don’t know what the “incoming call” screen and the “currently in a call” screens look like.
When you do, you see why this isn’t an issue.
Ok but this mindset leads to terrible UIs where you have to look up what each picture means.
What’s wrong with this design?
For one it needs text to explain it, which makes the text superior to the icon. That could be ok, an icon can be as a support, but the text is so small you can barely read it. That could be ok, if you could start reading it before it becomes relevant or if you can take your time to read it. In this case the icon acts superior, but can be very confusing. For example there are two ‘end call’ buttons, but one ends the current call while the other ends the incoming call, you need the visually inferior element to understand the difference. Second is the meaning the big red button, which changes function once you got an incoming call (it no longer means end current call, but now means reject incoming call). You need to guess by the context what the current function is.
What does decline do? Decline current or incoming call?
How could you decline a call that you already answered?
Incoming
Incoming.
“End and accept” will end the current call and accept the new one.
How to decline current and then ignore incoming?
I’m not sure if this is an “English as a second language” thing, but you can’t decline a call that you’ve already answered. You would end/finish/hang up.
Decline means to say “no I don’t want to answer”.
Yeah that might be the only option not available here - to end the current call without accepting or declining the new one.