Translation:
5, 10 or 15 percent? Card terminals are increasingly asking for tips.
You may have had to do this lately too: choosing what percentage tip you want to give on the card terminal when paying in a restaurant or bar. Or clicking ‘no tip’ after all.
The number of hospitality businesses doing this is growing, and we are also tipping more often when we have to choose. This is evident from figures shared by payment companies with the NOS. When giving such a tip, we most often choose 5 percent from the options of 5, 10, 15 percent, or a self-chosen amount.
Hospitality businesses using payment and software company Tebi can decide for themselves whether to display the menu. It turns out that at coffee shops where you order at a counter, the percentage of tippers skyrockets when they ask for a tip. Almost no one adds a tip by card if no request is displayed, but with a request, that figure is over 20 percent.
In upscale restaurants, customers often leave a tip by card anyway, even if not asked. With a tipping menu, even more people do so, according to the figures. Percentage of transactions with a tip
At surf school and beach bar The Shore in Scheveningen, they have been working with percentage tips for quite some time. During the pandemic, the business switched to card payments only. “Tips dropped drastically then,” says co-owner Thomas Franse.
In 2021, The Shore got a POS system that had that tipping option, and it was enabled. “That was definitely the moment the tips went up again.”
Franse has mixed feelings about asking for tips. “It is not the best customer experience. In the beginning, we received quite a lot of negative reactions alongside the positive ones. However, it is an important source of income for the staff.” He also notices customers getting used to it now, because more and more hospitality businesses are doing it. A tip menu on a card reader
Payment company Adyen compiled data on the proportion of hospitality business owners who are customers of their establishments who use a custom tipping menu. For restaurants, this rose from 19 percent in the first half of 2025 to 22 percent in the first half of 2026. For bars and cafes, it rose from 46 to 53 percent.
“This indicates that this is increasingly becoming a standard part of modern payment processes in the hospitality industry,” says Julien Marlier, Benelux Manager. On card terminals where the tipping function is active, 61 percent choose ‘no tip’. Consequently, 39 percent do leave a tip, averaging 4.31 euros.
Tebi also has figures on the percentage we select when giving a tip. Most often, people choose 5 percent. “About a quarter enter their own, usually small, amount,” says general manager Florian Brunsting. “High ‘American’ tip amounts are hardly ever seen.” In the US, a tip of at least 20 percent is expected in restaurants. How much tip should we give?
The Irish pub Mick O’Connells in Utrecht also has card readers with tip requests. “It is sometimes quite surprising who does and doesn’t give a tip,” says manager James O’Halloran. “Young students, from whom you wouldn’t expect a tip, might give 5 or 10 percent. Wealthier bank employees sometimes give nothing at all.”
The tip is usually 5 percent, he notes as well. “On average, we receive about 3,500 to 4,000 euros in tips monthly. That is distributed entirely among employees, based on the number of working hours.” On average, it amounts to about 2 euros per hour. Less personal
Restaurant and bar patrons react differently to tip requests. “I didn’t give a tip,” says Sophie, who ordered at the counter at a salad bar in Utrecht and had to choose. “I find it less personal. It’s just: here, do you want to give a tip or not?”
“I like it because then I can choose for myself what, if anything, to give,” says a visitor to The Shore in Scheveningen. He gave a 5 percent tip. “People work hard for it. So it’s nice to give a little something extra.” More often in Amsterdam
Whether entrepreneurs opt for a tip menu varies by region. For instance, in Amsterdam, over 30 percent of Tebi customers have enabled the feature, whereas in Nijmegen, for example, it is only 10 percent.
During a survey in Den Bosch, several hospitality businesses said they did not want to get involved. “I’m not really a fan of it,” says Marc Bouman of Brasserij Breton. “I’m not going to push tips unnecessarily; people give it if they want to.”
“If you show that choice, people might feel forced,” says Angie Joosten of Café CinQ. “For us, it works just fine to leave it entirely up to each individual.”
American here: Fuck off, “American style” tipping needs to die.
As a fucking European, I tip when I want to tip. The employer should pay it’s employees!
If you’re business is to force people to be asked for a tip, it sounds kind of gay to me. Or, maybe, like you want happiness, and that you think you can push the idea to push the idea on to other because you think that their happiness will make you happy. You think this is Moonside. You forgot what Fourside was supposed to be before everyone forgot what Money was supposed to be when the Mani-Mani Statue made all the things attack you unless you started speaking backwards.
You…Like…Or…Well…New…Speak.
Sure, it was a decade late to this Earthbound detailed expansion but you can get a really good comic laying out the detailed foundation of the New Speakeasy crack it like a Nerd. Unless…of course…you fucking horse…that maybe that’s how you like your gayness. Some kind of Hermetic “social” force gay wizardNess, maybe?
Whatever. Pokey. Whatever you makes you “happy” dude. But stop shoving it down other people’s holes isn’t a real light to the issue, guy, gas.
Turns out, Uriah Heep was pretty on it, with Firefly. Not enough people Listened to it then and Whedon was rather spot on with Reavers being the natural product. Of course, everyone thinks it was the dope but that’s just the logical product of forcing your point into everyone’s holes, thinking you know what gay is.
Come here, cuz I can “show” you well. Whatallnall, with what you’ve been trying so hard, thinking you can be stealing the Runaway Five’s laid path.
Yeah, see, you like it like that, I can see you saying it backwards like that. There’s even a new, well done, Comic for that 1948’s “premonition,” written dam near biblicall to stop the flood you think you’re prepping for.
What’s all that about the gang? Hold on to your feet now…
This certainly also means these businesses are willing to under-pay their employees who do get tips.
Young students, from whom you wouldn’t expect a tip, might give 5 or 10 percent. Wealthier bank employees sometimes give nothing at all.
Because you give a tip if you got a good service, not according to your bank account.
That and probably you’re getting the young people used to this bullshit, please don’t.
this shit is spreading in Hungary too, but it’s not that new :(
We just seen that on a party in Budapest. Instant 0% it was.
yeah… go fuck yourself with this assholery tipping shit…
This isn’t very good at all! Let’s call bullshit
Sorry but no
I have tipped if the service was good, but only with few coins. I have no trust that the tip given on card would go to the wait staff and not mystically dissappear on the way to the booking. When I worked in restaurants, I have only gotten the cash tips, or my share of them. The card tips have been shared with only the real in-house employees at the end of “season”, not with people doing trainings or working there only for month or two or occasionally filling in for someone being sick.
I’m 100% sure that those tips are kept by the management, as the tips are integrated on the POS (separate from the bill) with no way to indicate the server
We pay very good living wages in the Netherlands so there is absolutely no need to this American bullshit.
And to add insult to the injury they will then be asked to be “nicer” and will be blamed for not getting enough tips. I mean for heaven’s sake NL, don’t become a hellhole, even though it’d be a richer hellhole. And mind it, “overall” richer, not everybody richer, oh no, oh no! Very few will become massively richer and a lot will start becoming drastically poorer (just look at the big beautiful Gaad’s own nation).
Then they will come for the housing and health and other benefits that the citizens and residents are entitled to, whatever there is.
Remind me again… is the right wing (populism etc) getting a foothold in the NL (like in DE) by any chance?
See…. when the software hub for the world is just one nation (and that too the most powerful, the most corrupt, in fact with legal corruption, and has been the single most devastating nation to this planet - indirectly and directly, with a leader at the helm who is… well let’s not get into that… … yada yada) then the risk is not just someday your banking system and emails stop working, these are far greater and insidious risks.
This is how societies are broken and then taken apart.
In Germany the card terminals at restaurants started this too, but usually the servers are so embarrassed about showing it that they hit the 0% option themselves before they hand it to the customer or they type in the tip you said manually by hand in the “Custom amount” option.
Fascinating that software products are shifting culture. Product managers out here invisible-handing society.
The sales pitch is pretty attractive for those POS systems. They can prove with internal data that the tip button increases tips. If it costs the same as any other POS, merchants will always choose that system.
This will be another incentive for employers to pay staff even less “you have tips anyways”.
Sorry I will not be giving tips for a service I paid for as per menu. Tips should be reserved for whom went above and beyond not just for providing the service I paid for.
OH GOD NO
