• cassetti@kbin.social
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    1 year ago

    Lol yeah, my friend works at one of the larger banks and things are very different - she handles chargebacks and oven deals with people who file chargebacks on a $5 hot dog they just bought claiming they got food poisoning 10 minutes later. It’s insane what some banks let fly.

    Sucks suntrust is such a crummy bank - I would look elsewhere for banking lol.

    • Freeman@lemmy.pub
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      1 year ago

      Yeah that is crazy. I really only handle chargebacks as a final “nuclear” option. But some companies are just setup that it’s really the only recourse.

      I also have a pretty long and fairly steady history witb said CC merchant. So it’s clearly not a pattern or abuse. I’m thinking I’ve maybe filed 3-4 in the last 10 years. And that’s with an average of 200-500 transactions a month on the account.