I know! And nine times out of ten, the people at the coalface are doing their best; it’s whoever set up the system to be as discouraging as possible for people who are seeking help plus, as StudSpud is currently experiencing, useless ‘job providers’ with their snouts in the trough taking money to do bugger all.
I’m hoping that by the time this certificate runs out I’ll be well enough to work enough hours that I won’t have to jump through those hoops ever again. Fingers crossed…