• Pxtl@lemmy.ca
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    1 year ago

    My favorite enshittification of Amazon is how you can filter products by manufacturer, but only if the manufacturer is a reputable company like JOOGEE or XZzy or GoodTime and not those weird no-name companies like Anker or Samsung.

    • MrBusiness@lemmy.zip
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      1 year ago

      Won’t even bring up the brands I like unless I search for them specifically, even then they’re not the first result. Amazon gives the ad space to brands that are around for 3 months then poof.

      • mPony@kbin.social
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        1 year ago

        but you should buy stuff from Smorkyaplorb Megasystems because they give the best kickbacks

    • skuzz@discuss.tchncs.de
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      1 year ago

      My favorite enshittification of Amazon is that, plus, the bonus fact the filtering acts different if you pay for prime. The filtering works better with prime. It should work the same regardless if one pays for prime or not.

      They basically deliver a shopping experience that is worse unless you pay them money monthly. It’s enshittification two layers of abstraction deep.

  • BigFig@lemmy.world
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    1 year ago

    Okay don’t think the FTC said Shit hole, no need to hyperbolize everything

  • DreddNYC@lemmy.world
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    1 year ago

    Amazon has to deal with their counterfeit merchandise problem. Try to buy a memory card on Amazon and odds are you get a bogus counterfeit card.

    • TORFdot0@lemmy.world
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      1 year ago

      Amazon is promoting the counterfeits. They don’t care because the people who don’t return the counterfeit products is high enough for them not to care. You basically can’t buy anything off Amazon these days unless you are ok with getting marked up crap from china

      • DreddNYC@lemmy.world
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        1 year ago

        They literally try to gas light you when you try to bring the problem up to them. They sent me an in app questionnaire that then told me that often products don’t work and that people think they are counterfeit. My memory stick was an obvious counterfeit. It’s kinda sick that Amazon does this.

    • bobman@unilem.org
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      1 year ago

      Amazon has the money to vet its products and provide better search results, it just chooses not to because it doesn’t need to.

      Better to shove a shitty, expensive product in customer’s faces than a cheap, standard one.

    • Willy@sh.itjust.works
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      1 year ago

      never had an issue since they started separating the third-party inventory from their stock. just make sure it’s sold by Amazon.

      • TimLovesTech@sh.itjust.works
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        1 year ago

        That is anything but 100% reliable. Have had Sold By Amazon items with stickers on a box you know didn’t come from the Manufacturer that way.

        • Willy@sh.itjust.works
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          1 year ago

          sold by Samsung on Amazon means it’s in a pile with everything sold by anyone. no surprise it’s counterfeit

  • kaitco@lemmy.world
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    1 year ago

    IDK what’s worse…that this is a thing, or that I’m so accustomed to Amazon’s shenanigans that I’m used to heading into the dark web of results, aka Page 2, in order to find exactly what I’m looking for.

    That said, charging cables are kind of a bad example. I’m prepared to spend $10 on a 6-pack of varying lengths of Brand X cables I’ll replace next year as opposed to one $25 Apple-approved MFi cable that I’ll also replace next year.

    • MrShankles@reddthat.com
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      1 year ago

      I too am willing to venture onto page 2. The reviews are what are killing me now though. All the reviews are for the top 5 results, because nobody trusts anything from page 2, when it only has a few buyers and 3 reviews. It’s cyclical

      And if a product has multiple “styles” to choose from, all the reviews are lumped together, so it’s near impossible to figure out which product they’re actually talking about.

      It’s like I’m playing detective, just to determine if the keyboard stand I’m looking for will be worth a damn or not.

    • bobman@unilem.org
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      1 year ago

      Page 2 is never a safe place to be.

      Amazon fails because its so expansive, but customer’s expectations aren’t high enough for Amazon to maintain that breadth.

      Amazon has the money to vet its products and provide better search results, it just chooses not to because it doesn’t need to.

      Better to shove a shitty, expensive product in customer’s faces than a cheap, standard one.

  • TWeaK@lemm.ee
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    1 year ago

    I can’t even get the sorting method to work. It shows me a few items that match the sorting at first, then it goes all over the place. Utterly useless.

  • ivanafterall@kbin.social
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    1 year ago

    I ordered a standard deck of cards. Should be simple enough, right? They never arrived. I waited a full month. I finally reached out to Amazon customer support and demanded to know what happened to my deck of cards. Their response was unbelievable: “We’re dealing with it.”

  • Stoneykins [any]@mander.xyz
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    1 year ago

    For a while I used amazon as a “product browser”, I would shop for what I want on there, and then go buy it straight from the manufacturer or whatever online marketplace the seller prefers.

    Now, it has gotten so bad, it isn’t even useful for that. Amazon will show you 50 overpriced knockoffs of the thing you’d actually want to buy without ever showing you the real thing unless you already know the brand name of what you want ahead of time. The reviews are useless too now, everything has 4 1/2 stars and the same substanceless reviews.

    • Queen HawlSera@lemm.ee
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      1 year ago

      Hard to shop for vitamins when you have sham accounts claiming it cured their cancer, when you’re just trying to take better care of yourself but don’t wanna fall for homeopathic scams.

  • firadin@lemmy.world
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    1 year ago

    Lina Khan is staking her career on this one, but the way the US judiciary looks there’s no way Amazon suffers.

  • HidingCat@kbin.social
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    1 year ago

    As someone in Asia where Amazon is trying to break through the market with stiff ecommerce incumbents, Amazon is great. And more importantly, they know they have no real value selling the generic Chinese stuff that has infiltrated US Amazon, so the amount of that is a lot less. The Chinese stuff on Amazon tends to be from the better companies that have tried to brand themselves and sell decent products (think Anker at the start), otherwise it’s usually products from established brands. If I wanted cheap Chinese stuff I have way better and cheaper avenues.

    Competition is good, eh?

    • sfgifz@lemmy.world
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      1 year ago

      Can confirm - the issues Americans face with Amazon feels so alien here. Even refunds and returns are prompt in general.

      • HidingCat@kbin.social
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        1 year ago

        I know right? And the returns and refunds are a revelation in Asia, where it’s usually the buy-it-and-it’s-your-problem attitude.

    • nehal3m@sh.itjust.works
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      1 year ago

      How long has Amazon been operating in your market? Their MO is capturing a customer base with low prices and good service, followed by capturing sellers by offering them access to said customer base. After having locked everyone in their last step is to extract all possible value from both groups. Their playbook is creating a chokepoint to force themselves upon everyone for trade.

      Check out Chokepoint Capitalism.

      • HidingCat@kbin.social
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        1 year ago

        Competition is far fiercer here, they have to contend with Alibaba-backed platforms as well. I also have access to Taobao. It’s not going to be as straightforward as it is in the USA.

        • nehal3m@sh.itjust.works
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          1 year ago

          I believe you, but the ultimate goal for all of those platforms is monopoly, looking at their track record. Like Peter Thiel said, competition is for losers.

          • HidingCat@kbin.social
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            1 year ago

            I’m really not sure why you’re arguing with me, and where you’re going with this? I feel like you expect me to denounce Amazon and give up all ecommerce platforms, is that what you expect me to do?

            • nehal3m@sh.itjust.works
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              1 year ago

              Geez, what crawled up your ass and died? No need for hostility, I am simply expressing my thoughts. Do whatever the fuck you want, I’d take advantage of the honeymoon phase and drop them like a hot sack of shit once the find out stage begins.

  • Zacryon@feddit.de
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    1 year ago

    Don’t use Amazon. It’s not like they are the only web shop for stuff you would like to have.

    • bobman@unilem.org
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      1 year ago

      I just use Walmart+ now.

      Better for groceries, but they don’t sell wrapping papers :(

  • 0421008445828ceb46f496700a5fa6@kbin.social
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    1 year ago

    True, but they probably used the worst example item… a single apple lighting cable for $17 is on the second page for me but I could also get a set of multiple off brand cables for $12. “I’d rather get fucked by apple than Amazon” ???