• Gongin@sh.itjust.works
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    6 days ago

    Any help is better than struggling alone which is what these people are doing. As someone who actually uses the platform I’ve not had a bad experience and have had the same therapist.

    • Hathaway@lemmy.zip
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      5 days ago

      Just because anecdotally, it’s okay for you, doesn’t make the company or its practices good. Nor will I excuse them. They have also ruined therapy for many, many people, who won’t go back or struggle to go to a therapist after getting “dumped” by BetterHelp. Or worse. I will not and would not advocate BetterHelp for anyone first therapy experience.