• dustyData@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      1 year ago

      If it could be a voice mail message, then it would rather be a voice message (higher quality, more convenient controls). If it’s a short and concise voice message, it would rather be a text message.

      Most people, given the previous analysis, prefer to not leave the voice mail and just text instead.

      • HubertManne@kbin.social
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        well if im available I prefer to talk and the voice mail is if im not. I would far prefer an email over a text message and even over a voice call if the email will be responded to but everyplace likes to use do not reply garbage.

        • dustyData@lemmy.world
          link
          fedilink
          arrow-up
          1
          ·
          1 year ago

          E-mail is a much more common vector of scam and phishing attacks. That’s why there’s a high prevalence of do not reply. But most businesses would have a more official and certified webpage to interact with customers.

          • HubertManne@kbin.social
            link
            fedilink
            arrow-up
            1
            ·
            1 year ago

            I mean I get plenty of scam text messages but my email has a more robust detection and filtration system. I really do not see text as a win for that scenario.

      • glennglog22@kbin.social
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        Short/concise voice messages are nice and all until they say some shit like:
        “Hello, can you please call back? Thank you.”