• frayedpickles@lemmy.cafe
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      How do you think amber alerts work in general? The telecoms lease frequency from government, but they go through the corporate telephone system.

      The problem here isn’t corporate or not, it’s a specific police department making decisions that don’t make sense, namely sending out data on a specific corpo platform without a legally binding agreement that this information will reach people.

      In contrast, my county for example also contracts through a corporation, but that corporation is purpose built to provide municipalities with guaranteed (as much as this is possible) delivery.

    • Toribor@corndog.social
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      Municipal governments go where the people are.

      People need to leave Twitter, that’s the real problem.

    • schnurrito@discuss.tchncs.de
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      6 days ago

      it’s so easy to host an ActivityPub server oneself, there’s really no excuse for a government agency not to be doing that instead of relying on ex-Twitter

      • stetech@lemmy.world
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        it’s so easy to host an ActivityPub server oneself

        Tell that to the 60+ y/o’s in charge who dread email.

        Hell, at this point I’d be content with gov’t institutions using a literal blog website for stuff like this… as long as it’s publicly accessible.

        edit: who downvotes this? state your reasons? have you talked to the average office worker 50+? at least where i live, the situation is looking pretty bleak with regard to “tech” (read: basic computing) task understanding/fondness/preference…

  • QubaXR@lemmy.world
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    I mean fuck X, sure, but why is the police posting crucial information on a commercial, privately moderated platform? Why would you just assume everyone has an account with Musk’s service?

    I’ve seen this shit in Europe too - with everyone just assuming you’ll have WhatsApp. At least most EU governments don’t use it exclusively, but I’m certain countries, like Turkey, WhatsApp is the only channel where information can often be found.

    • Da Bald Eagul@feddit.nl
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      The Dutch government used Twitter for a lot of information (though this was often if not always found on their own websites as well), but now they host their own Mastodon instance for any gov related stuff that can be used by government agencies in conjunction with or as a replacement for Twitter. Which is pretty cool imo.

      • taladar@sh.itjust.works
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        Honestly, Mastodon is better than Twitter of course but I would still prefer them to post official stuff on a website that isn’t social media at all.

          • taladar@sh.itjust.works
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            Then they shouldn’t link to the social media post from elsewhere though as described in the article.

        • Da Bald Eagul@feddit.nl
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          They do both - Mastodon is easier to follow with notifications, and the official site serves more of an archival purpose.

        • asyncopation@lemm.ee
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          I agree, but this would only work if people used RSS in the mainstream. They should but they don’t. So it seems posting to a social account that people can follow for updates is the path of least resistance.

          • taladar@sh.itjust.works
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            I am not saying they can’t post links to the posts to all social media platforms, just that the actual post should be on some regular website.

        • AeonFelis@lemmy.world
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          Why? As long as the host it and moderate it, why does it matter that the platform’s code was created as social media?

          • taladar@sh.itjust.works
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            Mainly because most social media isn’t really very well made for the purpose of making sure you have seen every post (anything with upvotes/downvotes) or limit the content of a post (microblog-style social media, video/image focused social media).

    • paraphrand@lemmy.world
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      This is part of the fall of Twitter.

      There were two paths for Twitter, in the eyes of many idealistic people like me. One path was something terrible like what happened with Musk. The second path was one that treated it as a public commons of the world.

      That second path is how many grew to understand Twitter during its rise and peak. This is why there are so many situations where various public and governmental groups used it as a notification feed/system.

      You can go on about how they should just start their own ActivityPub based solution, or move to bluesky or whatever. But it’s not that simple for all of them. Nor are all of the groups involved in posting these feeds technically savvy to do so. Twitter made it easy, and it made sense.

      The article could have easily been just as absurd if it was about how people didn’t get the alert because the alerts were moved to a mastodon instance and people are upset because they don’t want to have to go through the trouble of picking a server. heh.

      It’s so unfortunate that Twitter went this way. No more free and easy api, no more third party apps and tools. No more expectation that everyone is there. No more expectation that public alerts make sense there.

      Yes, centralizing all of this is a big problem. And musk is just one example of why. But, it could have gone the other way.

      • helpmyusernamewontfi@lemmy.today
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        The article could have easily been just as absurd if it was about how people didn’t get the alert because the alerts were moved to a mastodon instance and people are upset because they don’t want to have to go through the trouble of picking a server. heh.

        You can view mastodon posts without being forced to make an account. This use to be the case with Twitter before it was turned into X.

    • CmdrShepard42@lemm.ee
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      Amber alerts do go out via phone alerts to everyone in the area. They’re probably just supplementing that with a Twitter post since you can refer back to it.

  • letsgo@lemm.ee
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    Unfortunately I hit a screen preventing me from seeing the article unless I signed in.

    • Jinni@sh.itjust.works
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      I got you.

      "Earlier this week, the California Highway Patrol sent an Amber Alert push notification to phones in the Los Angeles area about a 14-year-old girl that authorities believed had been abducted. But instead of conveying vital information that could help locate the victim within the notification itself, the law enforcement agency linked to a post from its official X account, a practice it adopted six years ago. But this time, many people reported they could not view the alert because they hit a screen that prevents users from seeing any content on X until they sign in to their account.

      The California Highway Patrol told WIRED it was aware of the issue and had reached out to X for more information. “We’re looking into it,” Sergeant Dan Keane said. X did not respond to a request for comment.

      Amber Alerts are issued by local law enforcement agencies to help locate children who are believed to have been abducted and are at risk of dying or serious injury. In California, the California Highway Patrol’s Emergency Notification and Tactical Alert Center is tasked with issuing the alerts. The law enforcement agency told WIRED it has used X (formerly Twitter) to push out the notifications since 2018 without any problems, at least until this incident.

      On other social platforms, including Reddit, Threads, and Bluesky, local California residents vented their frustrations about being unable to receive the details of an emergency happening in their community. “This should be illegal and everyone should be upset about this. If that alert was for my child and tons of people couldn’t see it because they don’t have a stupid X account, I would be beyond infuriated,” one person wrote on Reddit. “Why the fuck should a social media platform benefit from people wanting to be good citizens and informed about missing kids?” another asked on Threads.

      Some users reported they didn’t need to log in to see the California Highway Patrol’s X post, which was sent via a URL created using the Bitly link shortener service. It’s unclear what percentage of people who received the push notification were able to view the information about the missing girl and what percentage hit X’s log-in gate. Overall, only 21 percent of US adults say they ever use X, according to the Pew Research Center, not all of whom may have the app installed on their phones.

      After Elon Musk took over Twitter more than two years ago, the billionaire rapidly laid off the majority of the social media site’s existing employees and instituted sweeping changes to its moderation and verification policies. The shifts spurred concerns that Twitter would become less reliable for emergency communications. The incident this week in California suggests at least some of these fears were founded.

      “Requiring a login creates accessibility challenges and raises concerns about digital equity. Everyone should be able to access life-critical information, regardless of whether they use a specific platform,” says Amanda Lee Hughes, a professor of computer science at Brigham Young University who has studied digital emergency communications tools.

      People in Missouri reported encountering a similar issue in July 2023, when the Missouri Highway Patrol sent out an Amber Alert push notification with a link to an X post. Local residents similarly spoke out about how they could not see the alert unless they logged on to the platform. “It was quite a change” from how the alerts used to work, says Missouri Highway Patrol lieutenant Eric Brown, who works in the public information and education department.

      But the incident ultimately didn’t prompt the Missouri Highway Patrol to abandon X as its go-to platform for Amber Alert push notifications. According to Brown, when X verified the law enforcement agency’s account as an official government entity, the log-in issue problem went away, and the public could once again access its posts.

      Several of the California Highway Patrol’s official X accounts have the same verification badge as the Missouri Highway Patrol, including the one devoted specifically to disseminating active alerts statewide. However, not all of the California agency’s accounts appear to be verified, including what looks like the official channel for the CHP’s Southern Division, which includes Los Angeles county.

      When it was known as Twitter, X was widely viewed as an essential part of global disaster and emergency communications infrastructure. Government officials and agencies around the world relied on the service as a way to broadcast information about hurricanes, mass shootings, and other crises. Before Musk took over the platform in 2022, anyone could view public tweets in their browser regardless of whether they had an account on the site or had installed Twitter’s mobile app. (In 2015, the company reported that more than 500 million people visited Twitter’s site per month without logging in.)

      In June 2023, reports that X had started locking content behind a log-in screen began popping up online. At the time, Musk called the move a “temporary emergency measure” that was put in place because X was “getting data pillaged so much it was degrading the service.” It’s unclear exactly what Musk was referring to, but that same month he expressed concerns about AI companies like OpenAI allegedly scraping Twitter posts without prior authorization.

      It now looks like the decision to turn X into a more closed platform stuck. According to tests conducted this week, X has continued to limit what people without accounts can see. WIRED looked at several of its staff reporters’ X accounts without logging in, for example, and was only able to view a sampling of their popular posts rather than a comprehensive chronological feed. It does appear that accounts run by government entities are not restricted in this way; all of the posts shared by the California Highway Patrol’s alerts account can be viewed without logging in.

      Aside from allowing anyone to view content shared on the platform, another way Twitter previously helped emergency communicators was by giving them free access to its API, which Musk later revoked. That allowed organizations like the US National Tsunami Warning Center to send automatic alerts about potentially deadly natural disasters. Researchers and first responders could also use the API to monitor activity across Twitter and “extract key insights, such as identifying risk hot spots or combating misinformation,” says Hughes. “The platform’s role has shifted as policies and public usage evolve, so its effectiveness today may look quite different.”

      Despite these drawbacks, X still remains an important platform for relaying information during emergency situations. In October, several government information officers emergency told PRWeek they planned to continue posting updates on X despite its diminished usefulness, because they had amassed large followings on the site and their priority ultimately remains ensuring that accurate information reaches as many people as possible. But the incident in California this week highlights how government agencies can run into problems when third-party services once considered reliable later change their policies in an unpredictable ways."

      • Corkyskog@sh.itjust.works
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        Can someone with more than 7 followers just respond with this screenshot to their social… love to see the response.

  • pycorax@lemmy.world
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    Why can’t they just put the information in the alert directly? That’s what the Koreans did when I was there. Why this extra indirection in the first place?

  • circuitfarmer@lemmy.sdf.org
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    One more example of a private service being used as if it were a utility.

    This one is especially egregious considering it’s an Amber Alert, but it isn’t necessarily unique. Despite the internet being designed as open, it has been taken over by private entities, and any popular service is ultimately controlled by such entities.

    It’s a hard problem to solve. Look at federated platforms like Lemmy: they take a long time to populate, and their usefulness is partly a function of how successful that population is. By definition, a free, open platform will not have the advertising, reach, or “it factor” of a corporate service. When given the choice between an open platform and a corporate one, we see people choose the corporate one time and time again.

    We have taken our open network and handed it, willingly, to private enterprise.

    • njordomir@lemmy.world
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      I think a good first step would be to require all public services and similar to transition to FOSS software only. Schools, governments, public health, etc, should not, generally speaking, be in the business of making money for private interests, nor should our data be stored in these black boxes. If we don’t own it; it owns us. Sure that’s a huge departure from current reality, but I see it as fairly clear cut. I’m sure people will say I go too far.

      • frayedpickles@lemmy.cafe
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        The federal government does or at least did have a decent in-house open source dev team (legally, work done by the us government has a copyright which belongs to the people, making it roughly open source). The us government is also filled with people who believe that any failure to extract profit is a failure at life, so the government also outsources a bunch of work to priv companies which do retain their copyrights, but it’s not required.

    • belit_deg@lemmy.world
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      Check out this guy and his research if you haven’t already. Confirms what you describe, with some rally alarming numbers and data to back it up

  • WeUnite@lemm.ee
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    Governments should not be using Twitter. They should all move to Bluesky and Mastodon. If you still have a Twitter account please only use it to encourage people to migrate to other platforms. Don’t use it for anything else.

  • plz1@lemmy.world
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    The mobile carriers and device OEM’s already participate directly in the Amber alert program. Why is X even part of this?

    • Jesus@lemmy.world
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      The problem isn’t the alert itself, it’s that cops put Twitter links in the alert. If you want to see what the car, suspect, or victim look like, you need to be able to access Twitter.

      Police have been doing this for years now. It’s a fast a cheap way to microblog without buying or supporting something with the city’s budget.

      • DreamlandLividity@lemmy.world
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        Why the hell doesn’t FBI or some other fed agency create tools for shit like this? Why is every city reinventing the wheel?

      • VicksVaporBBQrub@sh.itjust.works
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        Yup funds, and the web traffic handleability.
        My small city (population 89,000) had a 911 outage about 2 years ago. Their solution was to sms text or voice dial everyone with the message “…please dial any county non-emergency number… see a list of numbers at bitly.url…”. The hosted website was hugged-to-death.

        After fines, it was inevitably cheaper to extend the nearest net backbone closer to our neck of the woods and upgrade all county things with fiber and data centers.

      • Duamerthrax@lemmy.world
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        Can’t have those ticket funds going to digital infrastructure when you gotta get up armored trucks to deal with protesters.

  • hubobes@sh.itjust.works
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    In Switzerland there is an app called Alertswiss which gets published by the government. They use it for critical alerts and you can also use it to see open warnings and where in the country there might be stuff happening.

    Just do the same @California

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      Not that I do not agree, but if you think you’ll be able to get Americans, who already do not trust the government, to download an app on their phones made by the government, well I have a bridge to sell you.

      • ours@lemmy.world
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        It’s amazing how these very unregulated tech companies that have been proven time and time again to steal user data and mess up have this blind trust from the public.

        • Ulrich@feddit.org
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          They very much do not. No one trusts them. But they have other value that people are not willing to forego.

      • Captain Aggravated@sh.itjust.works
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        Also, have you seen any of the official government websites? They’re buttgarbage. Go renew an amateur radio license online and tell me if anyone would intentionally install software designed like that on their devices.

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          The UK’s won several awards for design. It’s very easy to use. It would be nice to see something like that for the US.

          • towerful@programming.dev
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            It’s open source.
            just deploy it verbatim, and change your laws and taxes to work with what the web services do!

    • hactar42@lemmy.ml
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      My city of only 20k people in Texas has a similar app. Not sure what’s going on in California

  • jaxiiruff@lemmy.zip
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    I had no idea this shit depended on twitter!?!? what a bunch of bullshit. Even though I usually ignore amber alerts they should at the very least be as accessible as possible for people who help.

    • helpmyusernamewontfi@lemmy.today
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      they should at the very least be as accessible as possible for people who help.

      They’ve been doing this for as long as I can remember, the link in the amber alert led to a Twitter post that anyone could view. It wasn’t until musk recently making it so you have to make an account in order to see posts which makes me surprised this hasn’t been brought up sooner

    • FreakinSteve@lemmy.world
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      Former HI Governor Ige could not recall a false missile attack alert because he didnt know his Xitter password.

  • schizolol9@lemy.lol
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    That’s because Elon Musk works with the pedophile elites. He can’t have people knowing the truth.

  • mesamune@lemmy.world
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    Yes this happened to me and my wife.

    Alert came in one the phone (screaming at us really) then when you clicked on the notification. Bam blocked because we didn’t have a twitter account.

    • Rivalarrival@lemmy.today
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      Can you share a screenshot of the alert? If it’s an android phone, you can find historical alerts under “Settings”.

        • halcyoncmdr@lemmy.world
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          It’s crazy to me that’s all the info I cluded in the Amber alert itself.

          Every alert I’ve ever gotten here in Arizona had the relevant info on the alert, regardless of how large that might make it.

          Why the fuck would California shorten the info in the first place?

          Unfortunately I haven’t received any since I got a new phone, so my history is empty.

        • Ulrich@feddit.org
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          Oh good, the X link is hidden behind a broken Bitly link. WTF are these people even thinking? Who is in charge of this? Such levels of incompetence should be grounds for firing.